Gartner Peer Insights – Original Software Testimonials

Original software reviews are written by people who use the merchandise. They are designed to provide information that help other people make smarter buying decisions. Reviews may discuss the negative and positive aspects of software. They can include tips on how to utilize the software successfully and steer clear of common pitfalls.

Software buyers can be confident that reviews in Gartner Peer Insights depend on actual encounters with the software products reviewed. The content is usually compiled by real and independent end-user reviews posted by trusted members for the community, just like users, experts, consultants and purchasing pros.

During the our childhood of Capterra (the organization behind this kind of site), one of the founders was for adding user reviews as well as the other was against that. The existing view is that many clients requested ratings, but vendors had been wary of poor reviews that may turn away clients.

In an attempt to avoid shady methods, we only publish evaluations from all those who have00 direct encounter using the merchandise. We as well prohibit the submission of multiple reviews by same specific or a review that is based upon the experience of an unofficial (such as coworkers).

A high level00 vendor who would like to encourage customers to write a review, we offer the free Evaluations as a Service program, which allows one to email your own clients asking for an evaluation in exchange for a nominal incentive. The reviews gathered via the program are displayed across the Gartner Digital Marketplaces network (including Capterra, GetApp and Software program Advice) as well as on your own site, as explained in our Feedback as a Provider Conditions of Use.

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